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Data Protection Policy

Bet mart com's Privacy Policy – Your Data Is Our Responsibility

Bet mart com believes that every user's personal information belongs to them. We use internationally standard security technology to protect your privacy.

Last Updated: January 1, 2026
256-Bit SSL Encryption GDPR Compliant Never Sold to Third Parties

How we keep your information secure

The core pillars of bet mart com's privacy protection

Encryption Protection

Bet mart com protects all your personal and financial information using 256-bit SSL encryption. Your data is never transmitted in plain text.

Never Sold to Third Parties

Bet mart com never sells or unauthorizedly shares your personal information with third parties. Your data is used solely to provide our services.

Adherence to international standards

Bet mart com follows GDPR, the international data protection standard. Our Privacy Policy is built on globally recognized best practices.

Your data, in your control

Bet mart com gives users the right to view, correct, and delete their own information. You can request to manage your data at any time.

Secure Server Storage

All bet mart com data is stored on secure servers that meet international standards. Regular security audits and penetration testing are conducted.

Instant Alert System

If any unusual activity or security breach is detected, bet mart com will immediately alert the affected user and take all necessary action.

Table of Contents

  1. Scope & Applicability
  2. What Information We Collect
  3. How We Collect Information
  4. Purpose of Data Use
  5. Data Sharing Policy
  6. Cookies & Tracking
  7. Data Retention Period
  8. Your Rights
  9. Children's Privacy
  10. Policy Changes
  11. Contact

Important: By using the bet mart com platform, you are considered to have read and agreed to this Privacy Policy. Please read the full policy carefully.

1Scope & Applicability

Bet mart com (betmartcom.org) is an internationally licensed online Sports Betting platform. This Privacy Policy ("Policy") describes how bet mart com collects, uses, stores, and protects your personal information.

This Policy applies to the bet mart com website, mobile application, and all related services. This policy has been specially prepared for Bangladeshi users.

bet mart com places the highest importance on your privacy. We believe that user trust is our greatest asset.

This Privacy Policy of bet mart com Terms & Conditions Must be read in conjunction with. Together, both policies form the complete terms and conditions governing the use of bet mart com.

2What Information We Collect

Bet mart com may collect the following types of information from you:

Personal Identification Information:

  • Full name, date of birth, and gender
  • National ID number or passport number
  • Email address and mobile number
  • Current and permanent address

Financial Information:

  • Payment method details (bKash, Nagad, Rocket, etc.)
  • Transaction History & Amounts
  • Withdrawal and deposit records

Technical Information:

  • IP address and device type
  • Browser Type & Version
  • Operating system
  • Login Time & Location Data

Usage Information:

  • Betting history and preferred game types
  • Time spent on the platform and usage patterns
  • Links clicked and pages visited

bet mart com only collects information necessary to provide its services. We do not seek any unnecessary personal data.

3How We Collect Information

Bet mart com collects your information in the following ways:

  • Via Direct Registration: Information you provide when creating your account.
  • During the identity verification process: Documents submitted for KYC (Know Your Customer) verification.
  • From Transactions: Information automatically recorded during deposits and withdrawals.
  • From Browsing: Technical information collected through cookies and web beacon technology.
  • From Support Communications: Information provided when contacting us via live chat or email.
  • From third-party verification providers: Information received from authorized third-party services for identity verification purposes.

bet mart com never collects information without your knowledge or consent. All data collection is transparent and purpose-driven.

4Purpose of Data Use

Bet mart com uses the information it collects for the following purposes:

Purpose of Use Data Used Legal Basis
Account management Name, email, phone number Contract Performance
Identity Verification (KYC) National ID, address Legal obligation
Payment Processing Financial information, transaction records Contract Performance
Fraud Prevention IP address, device information Legitimate Interest
Customer Support Contact Information, Account Details Contract Performance
Promotional Communications Email, phone number Consent
Service Improvement Usage Type & Preferences Legitimate Interest

Bet mart com will not use your information beyond the purposes stated above. If your information is ever needed for a new purpose, your consent will be obtained first.

5Data Sharing Policy

Bet mart com does not sell your information to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: Sharing necessary information with bKash, Nagad, or a bank to process transactions.
  • Identity Verification Providers: With licensed verification services for the KYC process.
  • Legal Obligations: In response to a valid order from a court or regulatory authority.
  • Fraud Prevention: Limited data shared with fraud detection services.
  • Business Transfer: In the event of a merger or acquisition, you will be notified in advance.

bet mart com never sells your information to advertisers or marketers. This is our unwavering policy.

All third-party service providers that bet mart com works with are contractually required to comply with our privacy standards.

6Cookies & Tracking Technologies

Bet mart com uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

Types of cookies used by bet mart com:

  • Essential Cookies: Essential for the site to function properly. These cannot be disabled.
  • Performance Cookies: Helps us understand how the site is being used and supports service improvement.
  • Functionality Cookies: To remember your preferences and language settings.
  • Session Cookie: To keep your session active while you are logged in.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the proper functioning of some bet mart com services.

7Data Retention Period

Bet mart com retains your information for defined periods. Retention duration depends on the type of information and applicable legal requirements:

  • Account Information: For the duration the account is active and for 5 years after closure.
  • Transaction Records: A minimum of 5 years (in compliance with financial regulations).
  • Communication Log: Support tickets and chat logs are retained for 3 years.
  • Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
  • KYC Documents: 5 to 7 years as required by legal obligations.

Once the retention period expires, bet mart com will securely delete or anonymize your data.

8Your Rights

Under bet mart com's Privacy Policy, you have the following rights:

Right to Access Your Data

The right to know what information bet mart com holds about you and to request a copy.

Right to Rectification

The right to correct or update any inaccuracies in your personal information.

Right to Erasure

The right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

The right to request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

The right to receive your information in a structured format and to transfer it elsewhere.

Right to object

The right to object to the use of your data for specific purposes and to withdraw your consent.

To exercise any of these rights, please contact the bet mart com support team: [email protected] – We will respond to your request within 30 days.

9Children's Privacy

Bet mart com is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.

  • Age is verified at the time of registration.
  • If we become aware that any information from a minor has been collected, it will be deleted immediately.
  • The account will be closed and the relevant authorities will be notified.

If you become aware that a minor is using bet mart com, please notify our support team.

10Policy Changes

Bet mart com may update this Privacy Policy when necessary. In the event of any changes, we will:

  • We will send a notice to your registered email at least 7 days before any significant changes take effect.
  • We will update the "Last Updated" date at the top of this page.
  • A banner on the platform will notify you of any changes.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about our latest policy.

11Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact bet mart com at:

  • Email: [email protected]
  • Live Chat: Click the chat button at the bottom-right of the website
  • Response Time: Within 24 hours (typically), up to a maximum of 30 days

bet mart com's support team is available 24/7. We are always ready to assist with any privacy-related concerns.

Privacy FAQ

Most Frequently Asked Questions by Users

No, bet mart com never sells your personal information to third parties. Data is only shared on a limited basis where strictly necessary for service delivery — such as payment processing or identity verification — and only under strict confidentiality agreements.

Yes, bet mart com uses 256-bit SSL encryption to secure all payment information. Your bKash, Nagad, or bank account details are stored in fully encrypted form and cannot be accessed by any unauthorized party.

Yes, you can request that bet mart com delete your data. However, certain information must be retained for a specified period due to legal obligations (e.g., transaction records for 5 years). To make a request, email us at [email protected].

bet mart com only sends promotional emails with your consent. You can opt out of marketing communications at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting our support team.

The site can still be used in a limited capacity, though some features may not work. Session cookies are essential for maintaining your login session, remembering language preferences, and ensuring security. Disabling performance and marketing cookies will not affect core services.

First, contact the bet mart com support team at [email protected]. If your concern is not resolved to your satisfaction, you may escalate your complaint to bet mart com's licensing authority. We take all privacy complaints with the utmost seriousness and guarantee a response within 30 days.

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